End users who bought the Mi10 or Mi10 Pro through the Xiaomi locally authorized channel of sales and then activated locally, will be eligible for a 1-time Free Screen Damage Protection.
that is one-time, repair free of charge which is offered at Xiaomi Local Authorized Service Center if Screen has been damaged during the warranty period starting within the warranty period from the date of activation.
In the event that the screen has been physically damaged and is unable to be used in normal ways (excluding accidental damage) The user will be able to get a one-time replacement screen service from the nearest Xiaomi Authorized Service Center.
Screen Damage Protection is not applicable in the following circumstances: Screen Damage Protection is not applicable to any of these situations:
Damage to the screen caused by your deliberate behavior
The visual damage of the mobile phone's exterior like scratches, paint stripping, the fading of other damage that are not affecting normal usage
Indirect or incidental damages resulted from accidental damage (including but not limited to non-usable, business loss, loss of profit time loss, data loss, loss)
It is possible that the model, or even the IMEI has been modified, lost, not identifiable or incompatible with the one you recorded when you purchase the Product
The Product was disassembled or repaired by any repair center that isn't a Xiaomi Authorized Service Center
The product is missing because it was robbed, lost or stolen.
The request for Screen repairs is outside the time frame in the Screen crack warranty or the stipulated time frame for service.
Hostilities, war, military actions and strikes and riots, terrorist acts
Administrative act or legal act
Floods, typhoons and earthquakes. Volcanic explosions and tsunamis. Nuclear reactions radioactive contamination or nuclear radiation
After repair, depreciation is deducted.
Termination of 1-time Free Screen Damage Protection
If any of the following situations the protection service is invariably terminated
The expiration date for Screen Damage Protection as stated in the above-mentioned terms.
Repairs are made by a repair shop that isn't a Xiaomi Authorized Service Center
One-time-free Screen replacement is done in compliance to the terms of Screen Damage Protection Service terms and conditions. Screen Damage Protection Service terms
If Xiaomi discover that the damage was caused by your intention the protection service will automatically ended.